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Privacy

How I handle your details.

Who I am

The Extra Loaf is run by Ragesh, a sole trader, trading as The Extra Loaf and based in India. I work with clients in the UK, India and elsewhere. I decide what happens to the details you send me, which makes me the “controller” (UK GDPR) and the “data fiduciary” (India’s Digital Personal Data Protection Act 2023, DPDP Act).

Contact for anything on this page, including requests and complaints: hello.theextraloaf@gmail.com.

What I collect, and why

If we work together, I also keep what I need to do the job and the paperwork: project files, invoices and payment records. I do not collect more than that, and I do not ask for sensitive information (health, beliefs and the like). Please don’t put any in a brief.

You don’t have to give me any of this. Without it I just can’t reply to you.

Cookies and what your device stores

This site sets no cookies and has no analytics, advertising or tracking tools. It loads its fonts from its own server, so your browser does not contact Google Fonts.

Links to Instagram and LinkedIn just take you to those sites. Once you are there, their own policies apply.

Who else handles your details

I use a few services to run this. They handle your details for me, on my instructions, and for no purpose of their own:

I don’t sell your details or share them for advertising. I may have to disclose them if the law requires it.

Because I am based in India, your details are handled here as well as wherever the services above store them, which includes the United States and other countries. Where that happens I rely on the safeguards each provider offers, such as approved standard contract terms and the UK–US data bridge where available.

How long I keep it

Your rights

Under UK GDPR you can ask me to give you a copy of your details, correct them, delete them, restrict how I use them, hand them to you in a portable form, or stop using them where I rely on legitimate interest. Under the DPDP Act you can ask for a summary of your details, to have them corrected, updated or erased, and you can name someone to act for you if you cannot. You can also withdraw any consent you have given, at any time.

Email hello.theextraloaf@gmail.com and say what you want. I may need to check it is really you, and I will reply within one month (longer only if your request is complicated, and I will tell you why).

Complaints. Please write to me first so I can put it right. This email is also my point of contact for grievances. If you are in the UK you can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint. In India, once the Data Protection Board of India is taking complaints, you can complain there after you have tried me.

Other things

This site is for businesses and adults, not children. I keep details safe with HTTPS and by limiting who can see them: it is just me. If something goes wrong with your details, I will tell you and the regulator as the law requires.

If this page changes in a way that matters, I will update the date at the top.